Field Service Engineer – Jaipur

Job Title: Field Service Engineer

No. of Vacancies: 1

Salary band: Negotiable

Job Type: Technical / Maintenance

Reports To: Product support specialist / Service Manager

Qualification:  BE /Diploma in Biomedical Engineering/ Electronic

Experience: 2-3 years in medical Equipment/Hospital


  1. Communication
  2. Technical Skill

Job Responsibility:

  1. Inspect equipment to accurately identify all device parameters that do not meet OEM documented specifications.
  2. Proficiently use all test equipment related in the testing of assigned devices.
  3. Evaluate customer’s medical equipment issues, implement appropriate major repairs with accepted technical practices.
  4. Answers technical questions from customers and internal staff.
  5. Documents test results and equipment history.
  6. Researches technical issues using all available data.
  7. Trouble shoots and identifies correct part necessary to repair equipment and to correct customer problem.
  8. Talks to customers for the purpose of selling parts.
  9. Travels for onsite repairs and installations.
  10. Taking care of all customers in assigned area and required territory.
  11. Ready for Field job 20 to 25 days per month.
  12. Whenever required engineer has to come to factory for self-development and Training
  13. Field service Engineer has to attend call whenever required an for emergency for hospital and medical institute.
  14.  Engineer has to attend Demonstration, Service calls and Surgery whenever required
  15. Trains Level 1 Engineer.
  16. Comply with company’s policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is done.
  17. Maintain proper care of tools and test equipment to ensure calibration
  18. Identify and report all customer quality or compliance concerns immediately to Company.
  19. Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied.

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Job Type: Full Time
Job Location: Jaipur

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